Summary
Motivated and technically skilled individual with strong interests in cybersecurity, networking, IT support, and business. Experienced in both customer-facing and technical roles, with multiple CompTIA certifications and real-world internship experience. Seeking to continue learning and contributing through hands-on opportunities.
Skills & Achievements
- CompTIA Network+, A+, and ITF+ Certified
- Network implementations, subnetting, IP addressing, and security hardening
- Hardware/software troubleshooting and repair
- Cloud computing and OS administration
- Customer service, technical sales, and upselling
- Placed in Capture the Flag competitions
- DECA and FBLA district/state awards
- Contributions to major projects including Denver International Airport and Jeffco Sheriff's Office
Professional Experience
IT Support Intern – Colorado Credit Union (2025–Present)
Resolved technical issues for end users; managed user accounts via Active Directory; documented support procedures; maintained data security and system access control.
Network Engineering Intern – Advanced Network Management (2024)
Supported engineers with switch configuration and hardware implementation; gained networking and business knowledge through multi-department collaboration and outreach.
Sales Advisor – Best Buy, Littleton (2024–Present)
Delivered personalized tech recommendations and support; maintained up-to-date product knowledge; consistently drove revenue through strategic upselling and credit offers.
Education
- Cybersecurity Student – Warren Tech Central (2024–Present)
Specialized training in networking, security, and computer systems - High School – Chatfield Senior High (2022–Present)
CTE pathway student with concurrent college courses through ACC; classes in business, marketing, personal finance, and computer science
Certifications
- CompTIA Network+ – Advanced networking concepts, implementation, tools
- CompTIA A+ – Hardware/software troubleshooting, security, cloud, OS
- CompTIA IT Fundamentals+ – Core IT knowledge, applications, databases
