Resume

Professional Experience

IT Technician – Colorado Credit Union (May 2025–Present)

Provide full-time technical support across the organization; manage user accounts and permissions in Active Directory; troubleshoot hardware/software issues; support endpoint security and access control; document procedures and improve internal IT workflows.

IT Support Intern – Colorado Credit Union (Apr 2025–May 2025)

Assisted with end-user support, account management, and documentation; gained hands-on experience in enterprise IT operations and security best practices.

Network Engineering Intern – Advanced Network Management (2024)

Supported engineers with switch configuration, deployment, and infrastructure projects; collaborated across departments and gained exposure to enterprise networking environments.

Sales Advisor – Best Buy, Littleton (2024–2025)

Delivered tailored technical solutions; drove revenue through upselling and customer engagement; developed strong communication and problem-solving skills.

Certifications

• CompTIA CySA+ (Cybersecurity Analyst)
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• CompTIA IT Fundamentals+
• AWS Certified Cloud Practitioner
• Microsoft Azure Fundamentals (AZ-900)
• PCEP – Certified Entry-Level Python Programmer